Tourism and hospitality

IMPORTANCE

The client of tourist services in general is a well-informed person knowledgeable about various products or services who today demands that their contact with the different businesses in the industry provide them, above all, with a relevant experience, as well as receive personalized treatment in everything. moment.

For this purpose, they expect industry professionals to operate with world-class standards, with local service and also at reasonable prices.

That is why we must have business plans and sales strategies that are based or supported by the previous premise because as the new millennium progresses, the client really wants to feel treated as a special person for tourism businesses.

For this reason, it is vital to stay updated on what other regions of the world are doing or have achieved in terms of tourist service.

• Program Postgrado
• Duration 300 Hrs.

• Cartilla Digital DVTH Peso: 575.85 KB

AIM

Provide tools and skills to provide quality accommodation, offer food services, guarantee security, provide additional services and promote the culture and heritage of the tourist destination with the aim of providing a satisfactory experience to tourists and contributing to the development of the tourist destination. tourist industry.

MODULES

• Customer service as a pleasant experience.
• Hotel marketing.
• Business plan for a hotel.
• Application of marketing to tourist services.
• Business plan for a restaurant, how to start a successful business.
• Fundamentals of hygiene and food operation.
• Strategic data management in the new digital environment.