Expert in Customer Service Management and Service Quality

IMPORTANCE

In every organization there is a high degree of interaction between internal clients and mainly external clients, therefore it is vital that the people who are part of an organization have customer service skills and this contributes to the delivery of quality service to the end client. , facilitating the loyalty process. These key elements (customer service and quality of service) are what allow success in generating value and even becoming a competitive advantage, promoting harmony in the organizational climate of any company.

Program Postgrado
Duration 100 Hrs.

GENERAL OBJECTIVE

Provide the necessary practical and theoretical knowledge to be able to provide accurate customer service and quality service to both external and internal clients of your organization and thus promote an excellent institutional image.

Cochabamba
Pregrado Av. Cap. Víctor Ustáriz Km. 6.5
Teléfono: +591 (4)4268287

Admisiones Pregrado Av. Cap. Víctor Ustáriz Km. 6.5
Teléfono: +591 78362269

Postgrado Av. Cap. Víctor Ustáriz Km. 6.5
Teléfono: +591 71411110

Formación Continua Av. Cap. Víctor Ustáriz Km. 6.5
Teléfono: +591 60370200

La Paz
Pregrado Camino Achocalla Km. 3.5
Teléfono: +591 (2) 2165700

Admisiones Pregrado Camino Achocalla Km. 3.5
Teléfono: +591 77201229

Postgrado Av. Hernando Siles # 5080 esq. calle 5, Obrajes
Teléfono: +591 71721407

Formación Continua Av. Hernando Siles # 5080 esq. calle 5, Obrajes
Teléfono: +591 60370200

Santa Cruz
Pregrado Prolongación Av. Piraí entre 6to y 7mo anillo
Teléfono: +591 (3) 50850020

Admisiones Pregrado Prolongación Av. Piraí entre 6to y 7mo anillo
Teléfono: +591 72139181

Postgrado Prolongación Av. Piraí entre 6to y 7mo anillo
Teléfono: +591 77671127

Formación Continua Prolongación Av. Piraí entre 6to y 7mo anillo
Teléfono: +591 60370200

Expert in Customer Service Management and Service Quality

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